Curious East

ONLINE TRAVEL ASSISTANT & ON THE GROUND CITY FIXER

Explore China with
someone local to ask

Travel  with more confidence, more context, and someone local to help with the details, before you arrive and while you are there.

Two ways to travel with support

Included in all Curious Tours and Curated Journey packages

Online Travel Assistant

Your local travel assistant, support while you travel Made for travellers who want local help when required

Researcher. Planner. China insider. An Online Concierge is someone who knows what to book, what to skip, and what you didn't know to ask for - so you don't have to do the research yourself, because our local experts already have.  Support for pre-trip local app onboarding, itinerary reviews, restaurant suggestions & reservations, last minute activity bookings, shopping routes, and transport. Nothing too planned, nothing too spontaneous - just the right advice at the right moment.

City Fixer

On-the-ground support, when you need it Made for leisure and business travellers who need hands-on support

Tour guide. Local expert. Business ally. A City Fixer is someone who knows the city, speaks the language, and gets things done. For leisure: guided tours, specialist activities, shopping, and family support for the young and the old. For business: translation, sourcing and supplier visits. From first-time visitors to seasoned travellers, solo explorers to business delegations - there's a City Fixer for every kind of trip.

The Great Wall winding through misty mountains

Try Curious East for 1 Day

Not sure if you need concierge support?

Start with a complimentary 1-day trial of our Online Travel Assistant. Ask us about China apps, where to stay, restaurants, transport, bookings, or anything you are trying to figure out before your trip.

It is a simple way to experience our service before choosing Curious East's Online Travel Assistant Pass.

What we help with

We help with the details that sit between planning and being there to make China easier to move through.

App setup

Local recommendations

Restaurant reservation

Business etiquette

Activities booking

Payment guidance

Translation

Supplier meetings

Transport advice

City navigation

Cultural context

Sourcing visits

Nanny service

Local negotiations

And much more

Swipe to see more →

Before you go, and
while you're travelling

  1. 1
    Start with a trial or pass

    Try us for a day, or pick the pass that fits your trip length.

  2. 2
    Share your trip

    Tell us your dates, cities and what you need help with.

  3. 3
    Activate your support days

    Use your support days together or separately. Once activated, your pass days are valid for use within 6 months.

  4. 4
    Ask us as you go

    Message us for real-time assistance.

  5. 5
    Upgrade if you need more

    Add days or move to a larger pass whenever your plans grow.

Try Curious East's Online Travel Assistant for one day. It's on us. 

Children leaping across a white pagodaOutdoor performance at Jade Dragon Snow MountainFan dancers on the Shanghai Bund at sunrise

Frequently asked questions

Not sure what you need yet? Speak to us.

Every trip is different. Tell us what you need and we'll match you with the right support - Online Concierge, City Fixer, or a tailored mix of both.